The credits you purchase in our ticket shop to spend at the festival will be charged onto a wristband chip that you’ll receive at the entrance of the festival. Mind that the credits are linked to your personal ticket and bracelet.
Armed with your wristband, you can buy credits at the festival with cash, credit- or debit card (sorry no American Express).
Didn’t spend everything? After the festival, you can ask a refund! Some rules apply
- refunds are available from Tuesday October 1st until Sunday October 13th 23:59.
- please visit this link to request your refund https://refunds.playpass.eu/en/events/us-by-night-2019 .
- it can take up to 10 days after the link is closed for the refund to be fully processed.
- if you experience problems or if you still haven’t received your money after 10 days, please contact email@example.com. We’ll do our best to help you!
Please use the following form to request an invoice!